Euor Fashion return

Return & Refund Policy – Women’s Dresses

1. Eligibility for Returns

Returns are accepted within 7 days from the date of delivery.
Items must be unused, unwashed, and in original condition with all tags and packaging intact.
Products showing signs of wear, damage, stains, perfume, or alterations will not be accepted.

2. Non-Returnable Items

Items purchased during clearance sales or special promotions (unless defective).
Customized or altered dresses.
Accessories (if included) unless they are damaged or defective.

3. Return Process

To initiate a return, contact customer support at euorfashion@gmail.com with:
Order number
Product details
Reason for return
Clear images (if item is damaged or incorrect)
After approval, return instructions will be shared.
Customers are responsible for securely packaging the item for return.

4. Return Shipping

Return shipping costs may be borne by the customer unless the return is due to:
Wrong item received
Defective or damaged product
In such cases, return shipping charges will be reimbursed or arranged.

5. Refund Policy

Once the returned item is received and inspected, refunds will be processed within 5–7 business days.
Refunds will be issued to the original payment method.
Shipping charges (if any) are non-refundable, unless the return is due to an error.

6. Exchange Policy

Exchanges are subject to product availability.
If the requested size or item is unavailable, a refund will be issued instead.

7. Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect product, report it within 48 hours of delivery with supporting images.
Replacement or refund will be provided after verification.

8. Late or Missing Refunds

If you haven’t received your refund within the expected timeframe, check with your bank/payment provider.
For further assistance, contact euorfashion@gmail.com.

9. Cancellation Policy

Orders can only be cancelled before shipment.
Once shipped, the order cannot be cancelled and must go through the return process.